We're here

Get in touch.

Most questions are answered instantly below. For everything else, we reply within 48 hours.

Quick answers

Find your answer.

We've answered the questions we hear most often. If you can't find what you need, we're always happy to help.

About the Subscription

Pricing & Plans

Gifting

Jewellery Quality

Orders & Delivery

General

Still need us?

Email

contact@ineffe.com

We reply within 48 hours, Mon–Fri.

Phone

(+44) 333 335 5862

Mon–Fri, 9am–5pm. Our lines aren't always staffed, but we pick up every voicemail — you'll hear back within 48 hours.

Follow us

Start a return.

You have 14 days from receiving your order to request a return. Items must be unworn, untagged, and in their original packaging.

Photos (optional — helpful for damaged items)
No file chosen

We'll respond within 48 hours with next steps. Do not post anything back to us until we've confirmed.